RedteaGO eSIM

FAQs about RedteaGO eSIM - Get Ready with Us!

Frequently Asked Questions

eSIM installation
  • Get Ready
  • Manage your eSIM
  • Account & Payment
  • Troubleshooting
  • How to get a RedteaGO eSIM?

  • Which scenarios are suitable for using eSIM?

  • How can I check eSIM compatibility for my phone?

  • How can I check eSIM compatibility for my laptop?

  • How to choose a RedteaGO eSIM data plan?

  • Does RedteaGO eSIM come with calls & texts service?

  • When should I install my eSIM?

  • iOS: How to install a RedteaGO eSIM directly?

  • iOS: How to install a RedteaGO eSIM via QR code?

  • iOS: How to install a RedteaGO eSIM manually?

  • Android: How to install a RedteaGO eSIM directly?

  • Android: How to install a RedteaGO eSIM via QR code?

  • Android: How to install a RedteaGO eSIM manually?

  • How can I top up an eSIM?

  • How can I find my eSIM number?

  • How can I create a RedteaGO account?

  • What should I do if I forget my RedteaGO account password?

  • How can I delete my RedteaGO account?

  • Which payment methods do you support?

  • What is RedteaGO credit?

  • Can RedteaGO Credit be refunded?

  • Can I transfer RedteaGO Credit to another user?

  • What to do if I can't connect after I activate my data plan?

  • Why can't I access the internet with the remaining data?

  • What can I do if I delete my eSIM by accident?

  • I am experiencing "PDP Authentication Failure".

  • I am experiencing a "Network Lost" error on my iPhone.