Effective date: 2025-12-29
eSIM Access Limited and its subsidiaries and affiliates around the world (collectively, "we", "us" or "our") understand that your privacy is important to you and are committed to being transparent about the technologies it uses. We use cookies and similar technologies for a wide range of purposes in our websites. This Cookie Policy (the “Policy”) will inform you what cookies are, what cookies are used by us and our partners, why we use cookies, how we use cookies, and how you can manage cookies or realize your relevant rights. This Policy should be read together with our Privacy Policy.
We use cookies in order to provide you with an enhanced browsing experience and services better adapted to your particular needs and interests. Some of the cookies are necessary in order for you to log in, store your preferences and for the proper display of our web pages. Other cookies offer valuable feedback on how the website is used, enabling us to increase its efficiency and accessibility.
Cookies are text files containing small amounts of information which are automatically downloaded to your computer or device when you visit a website. They are created when your browser loads a website. The website sends information to the browser which creates a text file. Each time you are visiting a website, the browser retrieves this file and sends it to the website’s server.
Cookies are useful because they allow a website to recognize a user’s device over time. They can be used for lots of purposes, such as responding to your actions, remembering your preferences, personalizing your online experience, and generally improving the user experience. They can also help to ensure that the advertisements you see online are more relevant to you and your interests. The cookie itself does not in most cases identify you.
We may use both session cookies and persistent cookies. A session cookie is a cookie that is automatically deleted when the user closes his browser, while a persistent cookie is a cookie that remains stored in the user’s terminal device until it reaches a defined expiration date (which can be minutes, days or several years in the future). We may use both first-party cookies and third-party cookies as well. A first-party cookie is set by the data controller (or any of its processors) operating the website visited by the user, as defined by the URL that is usually displayed in the browser address bar, while a third-party cookie is set by data controllers that do not operate the website currently visited by the user.
We use different types of cookies which have different purposes. Depending on the purposes for which they are used, cookies used by us can be categorized as the following types.
For instance, these cookies may be used on our websites to:
• Complete user authentication and help user to log in.
• Operate and remember the items that you place in your shopping cart, as well as remember the execution and synchronization of operations related to the shopping cart.
• Complete the subscribe process of new users.
• Handle the payment requests and payment process of users.
These cookies are used to provide you with enhanced functionality and facilitate your browsing experience. These cookies may remember certain choices you have made, such as your language preference, your region, your username and password. These cookies may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some of these services may not function properly, and we may not be able to provide you with higher level of personalization on user experience.
For instance, these cookies may be used on our websites to:
• Remember your country or region and remember your language and currency preference.
• Ensure the normal operation of customer services system.
• Provide the short message service and information pushing service.
These cookies may collect information about how you use our websites, such as which page you visit and which link you click on. These cookies help us to know which goods or pages are the most and least popular and see how visitors move around the website. These cookies also help us understand how our services are doing and improve them by developing new features. If you do not allow these cookies, we may not not know when you have visited our website, and may not be able to monitor its performance and improve your experience accordingly.
For instance, these cookies may be used on our websites to:
• Record the distribution channels and analyze the source of users.
• Analyze and improve the performance and design of our websites and products.
• Analyze the popularity of our websites and products.
• Calculate and analyze the traffic and audience of our websites.
• Analyze and improve the effectiveness of our advertising.
These cookies can track your online activities and are used to make advertisements more relevant to you. These cookies may be set through our website by our advertising partners and can be used to build a profile of your interests and show you relevant advertisements. If you do not allow these cookies, you will experience less targeted advertising.
For instance, these cookies may be used on our websites to:
• Provide content, recommendations and advertisements that are more relevant to users.
• Personalize and target marketing communications effectively.
• Limit the number of times the user see an advertisement and help to measure the effectiveness of advertising campaigns.
The details of cookies used by us can be found in the following list:
Provider
Name
Purpose/Data Collected
Maximum Storage Duration
Performance Cookies
Google LLC
`_ga`
Distinguishes users and collects information about how visitors use our website (e.g., pages visited, time spent on pages).
2 years
Google LLC
`_gid`
Distinguishes users and collects information about how visitors use our website.
24 hours
Google LLC
`_gat`
Throttles request rate to limit the collection of data on high traffic sites.
1 minute
Google LLC
`_gcl_*`
Tracks conversions from Google Ads campaigns.
90 days
Google LLC
`_gtm_*`
Used by Google Tag Manager to manage tags and track events.
Session
Google LLC
`firebase:host:*
.firebaseio.com`
Collects app usage data, including user interactions, device information, and crash reports to improve app performance and user experience.
Varies
Google LLC
`__session`
Maintains session state for Firebase services.
Varies
In addition to the Performance Cookies listed above, our website also uses strictly necessary cookies that are essential for the website to function properly and cannot be disabled. These cookies include session management cookies (such as `session`, `auth_token`, `csrf_token`), shopping cart cookies (`cart_id`, `checkout_session`), user preference cookies (`language`, `currency`, `locale`, `cookie_consent`), and security cookies provided by Cloudflare (`__cf_bm`, `__cfruid`, `cf_clearance`). These cookies do not collect personal data and are used solely for core website functionality, user authentication, security, and storing your preferences. The specific cookies used may vary depending on your browser settings, whether you are logged in, and which features of our website you use.
First-party cookies are set by us or our data processors operating our websites, while third-party cookies are set and controlled by data controllers other than us that do not operate our websites directly.
Your use of our websites may result in some third-party cookies being stored and some cookies information being shared. This may occur when the website you are visiting makes use of third-party analytics or marketing tools or includes content displayed from third-party websites. We do not control the storage or access to these cookies. You can review the privacy policies and cookie policies of these third-party service providers to find out how these third parties use cookies and relevant personal data. The list of the third parties who place cookies on our websites can be found in the afore-mentioned Cookie List.
You can change your preferences regarding cookies or withdraw your consent for the use of cookies at any time by clicking Manage my cookies on the bottom of the webpage. You can select the types of cookies you consent us to use.
We remind you that the cookies you accepted previously might remain stored in your browser. If you wish to remove the cookies already placed, you can do this by deleting these cookies via your browser. Most browsers allow you to manage how cookies are set and used, and you may also adjust your browser settings to manage cookies on a site-by-site basis.
You can use the "help" or "settings" option of your browser to get more details. You can also find information on how to disable or manage your browser's cookies by consulting the cookie policies of the following browsers:
• Google Chrome [ //support.google.com/accounts/answer/61416?co=GENIE.Platform=Desktop&hl=en ]
• Microsoft Edge [ //privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy ]
• Microsoft Internet Explorer [ //support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies ]
• Opera [ //www.opera.com/help/tutorials/security/privacy/ ]
• Apple Safari [ //support.apple.com/en-gb/safari ]
• Firefox [ //support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=Deleting+cookies&redirectlocale=en-US ]
We may update this Policy from time to time and please visit this Policy regularly to stay informed about our use of cookies. If you have any questions about our use of cookies or other similar technologies, please contact us at:
eSIM Access Limited service@redteago.com